What does a Claims Adjuster do?

A claims adjuster works across Claims Investigation, Coverage Determination, Damage Assessment to build and maintain systems in finance & accounting. Day-to-day, you'll be writing code, reviewing pull requests, debugging production issues, and collaborating with product and design teams. It's the kind of role where you need to balance getting things done with doing them well.

The people who do well in this role tend to be strong in Settlement Negotiation, Liability Analysis, Xactimate, but more importantly, they know how to figure out what they don't know. Finance & Accounting moves fast, and the best claims adjusters are the ones who can adapt without needing someone to hand them a playbook every time something changes.

Right now, claims adjuster roles pay in the range of $50,000 - $75,000, and most positions are looking for mid level candidates. It's a competitive field, but companies are hiring. If you've got the right skills and can show real project work, you're in a strong position.

How to get there

Build your foundation in claims adjuster

Before anything else, get solid on the fundamentals. For claims adjuster roles, that means understanding Claims Investigation and Coverage Determination at a level where you can explain them to someone else. Don't try to learn everything at once. Pick the core topics that show up in every job posting for this role and get genuinely good at them.

Get hands-on with Claims Investigation and Coverage Determination and Damage Assessment

Reading docs and watching tutorials won't get you hired. You need to actually build things with Claims Investigation and Coverage Determination and Damage Assessment. Set aside time every week to write code, run experiments, or practice in a real environment. Hiring managers can tell the difference between someone who has used a tool and someone who has just read about it.

Work on real projects

Build financial models in Excel or Python. Analyze a public company and present your findings like you would to a stakeholder. The goal is to have something concrete you can talk about in interviews. "I built X, it does Y, and here's what I learned" is worth more than any course certificate.

Get certified in Associate in Claims

For claims adjuster roles, certifications like Associate in Claims (AIC) actually carry weight with hiring managers. They won't get you the job on their own, but they signal that you've put in structured effort. If you're choosing between certifications, pick the one you see mentioned most in job postings for roles you want.

Target your first claims adjuster role

Most claims adjuster positions are mid level and pay around $50,000 - $75,000. When you're applying, tailor your resume for each job. Use the exact skills and keywords from the posting. Don't be picky about company size or brand name early on. A role where you'll learn fast is more valuable than a prestigious name on your resume.

Grow from here

Once you've got a couple years as a claims adjuster, you'll have options. Roles like Controller, Portfolio Manager, Investment Banking Analyst are natural next steps in finance & accounting. The key is to keep building depth in your specialty while picking up broader skills like leadership, architecture, and cross-team collaboration. Your career path isn't a straight line, but this gives you a strong starting point.

Skills you'll need

These are the skills that show up most often in claims adjuster job postings. You don't need all of them on day one, but you should be working toward them.

Claims InvestigationCoverage DeterminationDamage AssessmentSettlement NegotiationLiability AnalysisXactimateClaims Management SystemsCustomer CommunicationRegulatory ComplianceFraud Detection

Certifications that help

These won't get you hired on their own, but they show hiring managers you've put in real study time. Worth it if you're switching careers or don't have much experience yet.

Associate in Claims (AIC)

Xactimate Certified Professional

Chartered Property Casualty Underwriter (CPCU)