Privacy Policy

Last updated: February 2026

The short version

We collect the minimum data needed to run Neat Stack. We don't sell it, we don't share it with advertisers, and we don't use your resume content to train AI models. Here's the full picture.

What we collect

When you sign up

Your name and email address
A hashed password (we never store it in plain text)

When you use the resume builder

Work experience, skills, and education you enter
Job descriptions you paste in
Resumes generated and saved to your history

Usage activity

How many resumes you've generated today and this month
General usage patterns to help us improve the service

Billing

Your subscription tier and status
Payment details are handled entirely by Paddle. We never see or store your card info

How we use it

To create and manage your account
To generate tailored resumes using AI
To enforce your plan's daily resume limit
To process payments and manage your subscription via Paddle
To send you transactional emails (email verification, password resets, billing receipts)
To respond to your support requests
To keep the service running reliably and fix bugs

AI and your data

When you generate a resume, your work history and the job description are sent to AI providers to produce the output. This data is used only for that specific request. It is not stored by the AI providers and is not used to train their models. Our agreements with these providers explicitly prevent that.

Who we share data with

Supabase: stores your account data and resume history
Azure OpenAI / Google Gemini: processes resume generation requests (resume content only, no personal identifiers)
Paddle: handles payment processing and subscription management
Sentry: receives anonymised error reports to help us fix issues
Vercel: hosts the frontend

We do not sell your data or share it with anyone outside this list.

How we protect your data

All data is stored in Supabase with encryption at rest and in transit. Every connection to Neat Stack is over HTTPS. Auth tokens are stored locally in your browser and are never shared with third parties. We apply rate limiting and security headers across all our services.

How long we keep it

We keep your data while your account is active. If you delete your account, your personal data and resume history are permanently deleted within 30 days. We may keep anonymised, aggregated data (like total resumes generated) for service analytics.

Your rights

See what data we hold about you
Ask us to correct anything inaccurate
Delete your account and all associated data
Export your resume history

Just email us at support@neatstack.studio and we'll sort it out.

Cookies

We only use cookies that are strictly necessary for authentication and keeping you logged in. No tracking cookies, no advertising cookies.

Under 16s

Neat Stack is not for children under 16. If we discover we've collected data from someone under 16, we'll delete it straight away.

Changes to this policy

If we make meaningful changes to how we handle your data, we'll notify you by email or in the app before the changes take effect.

Questions?

Email us at support@neatstack.studio. We aim to respond within 2 business days.