Operations Manager Resume Example

“Operations manager with 7 years optimizing business processes, managing teams of 20-50 members, and driving operational excellence across manufacturing and logistics environments. Expert in Lean Six Sigma, supply chain management, and continuous improvement methodologies.”

• Managed operations for a $50M revenue facility with 45 direct reports. 98% on-time delivery and 15% lower operational costs
• Led 10 Lean Six Sigma improvement projects that saved $2.5M a year through waste reduction and standardizing processes
• Redesigned the warehouse layout and picking processes. Fulfillment capacity went up 40% without adding headcount or space
• Implemented a quality management system and achieved ISO 9001 certification. Customer complaints dropped 60% and returns fell 45%
• Built a workforce planning model for seasonal demand swings. Overtime costs dropped 30% while SLAs stayed intact
• Ran daily production meetings with shift leads. Tracked output, quality metrics, and safety incidents
• Responsible for the operations budget including labor, materials, equipment maintenance, and facilities costs
• Worked with HR on hiring for the floor - seasonal workers, temp-to-perm conversions, and filling open supervisor positions
• Handled vendor negotiations for raw materials and packaging. Managed relationships with 15+ suppliers

Include these keywords in your resume to pass Applicant Tracking Systems.

• Lean Six Sigma Black Belt
• PMP (Project Management Professional)