Technical Writer Resume Example

“Technical writer with 5 years creating developer documentation, API references, and user guides for software products. Skilled in docs-as-code workflows, information architecture, and translating complex technical concepts into clear, actionable content for diverse audiences.”

• Wrote API docs for 200+ endpoints. Developer support tickets dropped 55% after the new docs went live
• Built the docs-as-code pipeline using Docusaurus and GitHub Actions. 20+ engineers now contribute docs through pull requests
• Created developer quickstart guides that cut time-to-first-integration from 5 days to 4 hours for 500+ partner developers
• Set up a documentation style guide and review process used by 4 product teams. Covers 1,000+ pages
• Redesigned the knowledge base information architecture. Self-service resolution rate went from 40% to 72%
• Responsible for release notes for every product release. Coordinated with PMs and engineers to capture all changes
• Worked with the support team to identify the most common customer questions and turned them into help articles
• Reviewed and edited technical content written by engineers before it was published externally
• Maintained the OpenAPI spec files and kept them in sync with the actual API behavior. Ran validation checks in CI

Include these keywords in your resume to pass Applicant Tracking Systems.

• Society for Technical Communication (STC) Certified Professional
• Google Technical Writing Certificate