UX Researcher Resume Example

“UX researcher with 5 years conducting mixed-methods research that informs product strategy and design decisions. Expert in qualitative interviews, survey design, and behavioral analytics, with experience influencing roadmaps at growth-stage and enterprise SaaS companies.”

• Conducted 200+ user interviews and usability tests over 2 years. Insights directly influenced about 80% of product roadmap decisions
• Designed the company-wide NPS survey program that reaches 50,000+ users. Found 5 key experience gaps that drove product priorities
• Led foundational research for a new market entry using contextual inquiry. Informed the product-market fit strategy for a $10M opportunity
• Built a research repository with insight tagging so 30+ stakeholders can find and reuse past findings. Duplicate research dropped 40%
• Set up research ops from scratch - participant recruitment pipeline, consent management, incentive budgeting for 100+ studies a year
• Responsible for the quarterly research roadmap. Balanced planned studies with ad-hoc requests from product teams
• Worked with the data team to combine qualitative interview findings with quantitative usage data for richer insights
• Ran card sorting exercises and tree tests to validate the information architecture for a major product redesign
• Presented research findings at monthly all-hands meetings. Made sure insights were actionable, not just interesting

Include these keywords in your resume to pass Applicant Tracking Systems.

• Nielsen Norman Group UX Research Certification
• UXPA Certified Usability Analyst